Last updated: July 26, 2026
This privacy policy describes how The Admission Hub processes the personal data of users who visit and use the website theadmissionhub.com, pursuant to Article 13 of Regulation (EU) 2016/679, hereinafter GDPR, and the applicable Italian data protection legislation.
The Data Controller is The Admission Hub di Eugenia Mandica, Via Alessandro Astesani 46, 20161 Milan (MI), Italy. VAT number: IT02478090562. Email: info@theadmissionhub.com.
Requests relating to the processing of personal data and the exercise of rights under applicable law may be sent to the email address indicated above.
Depending on how the user interacts with the website, The Admission Hub may process different categories of personal data.
Users are invited not to enter unnecessary data, special categories of personal data, personal documents or information relating to third parties in free-text fields, unless this is strictly necessary to handle the request.
The IT systems and services used to operate the website may automatically acquire certain technical data, including IP address, date and time of the request, page visited, referring URL, browser type, device used, any errors and security-related information.
The legal basis is the Controller's legitimate interest in ensuring the security, operation and integrity of the website, pursuant to Article 6(1)(f) GDPR.
Technical data and logs are retained for the time necessary for security and maintenance purposes, without prejudice to the need to investigate unlawful acts, respond to authority requests or comply with legal obligations.
Through the form on the Contact page, full name, email address and message content are collected.
When the request concerns the services offered by The Admission Hub, processing is necessary to take pre-contractual steps at the request of the data subject, pursuant to Article 6(1)(b) GDPR.
For general requests, the legal basis is the Controller's legitimate interest in receiving and replying to communications addressed to its business, pursuant to Article 6(1)(f) GDPR.
Separate consent is not required for processing necessary to respond to the request.
Providing the data marked as mandatory is necessary to send the form and receive a reply. Without such data, The Admission Hub will not be able to handle the request.
Data is retained for the time necessary to manage and close the request and, as a rule, no longer than 12 months from the last communication.
Through the contact-back request form, name, email address and phone number may be collected.
The data is used exclusively to contact the user by email or phone, respond to the request, provide information on the requested services and arrange an appointment, call or consultation.
Processing is necessary to take pre-contractual steps at the request of the data subject, pursuant to Article 6(1)(b) GDPR.
Completing the form does not result in automatic newsletter subscription and does not authorize The Admission Hub to send subsequent promotional communications by email, phone, SMS or WhatsApp.
Data is retained only for the time necessary to contact the user and handle the request and, as a rule, no longer than 12 months from the last communication, unless a contractual relationship is established, legal obligations apply or rights need to be protected.
On some pages of the website, users may enter their email address to receive guides, presentations or other informational materials, such as the GMAT guide.
The email address is used to send the requested material, manage any delivery issues and respond to requests strictly connected with the material.
Processing is necessary to provide a service expressly requested by the user, pursuant to Article 6(1)(b) GDPR.
If the user does not also consent to the newsletter, the email address is used exclusively to send and manage the requested material and is then deleted, unless retention is necessary to manage technical issues, disputes or further user requests.
Requesting a guide or other material does not automatically result in newsletter subscription.
Users may choose to subscribe to The Admission Hub newsletter through a specific, optional and non-preselected checkbox.
The newsletter may contain guides and informational content, service updates, information about GMAT, IELTS, MBA, Master's programs and Business Schools, information on courses, masterclasses and events, and promotional initiatives and communications from The Admission Hub.
Communications may be sent periodically, with no predetermined frequency.
The legal basis is the user's consent, pursuant to Article 6(1)(a) GDPR and Article 130 of Italian Legislative Decree 196/2003. Newsletter subscription is optional and lack of consent does not prevent use of the other website services.
The newsletter is managed through Sender.net, a service provided by UAB Sender.lt, based in Vilnius, Lithuania.
The Admission Hub determines the purposes and methods of use of subscriber data and acts as Data Controller. Sender.net processes data on behalf of The Admission Hub as Data Processor, in accordance with Article 28 GDPR.
The Admission Hub does not use individual tracking systems for newsletter opens and does not use click data to create individual subscriber profiles.
Users may withdraw consent at any time by using the unsubscribe link in each newsletter, writing to info@theadmissionhub.com or using any preference management page.
Data is retained until consent is withdrawn or the user unsubscribes. After unsubscription, some minimal information may be retained in a suppression list to prevent unwanted further sends, document withdrawal, demonstrate compliance with legal obligations and manage any disputes.
The website uses Google Analytics 4 to obtain statistical information about website use, such as number of visits, pages viewed, duration and general characteristics of sessions, traffic source, technical characteristics of the device and browser, and interactions on pages.
Usage data, online identifiers, technical information and data associated with cookies or similar technologies may be processed.
Processing is based on the user's consent, pursuant to Article 6(1)(a) GDPR. Google Analytics is activated only after the user accepts the Measurement category through the cookie banner.
Detailed information on cookies used, their duration and how to change or withdraw consent is available in the Cookie Policy.
The website uses standard Google Ads tools to measure advertising campaign results, attribute certain actions to campaigns, assess ad effectiveness, carry out remarketing when configured and create or use advertising audience segments.
Online identifiers, usage data, device information, pages visited and events performed on the website may be processed.
Processing is based on the user's consent. Google Ads tools are activated only after the user accepts the Marketing category through the cookie banner.
The Admission Hub does not use Google Ads enhanced conversions and does not transmit names, emails, phone numbers or form content to Google to improve conversion measurement.
The website uses the Meta Pixel to measure visits and conversions from Facebook and Instagram, assess campaign effectiveness, create custom or lookalike audiences, carry out remarketing and analyze certain interactions on the website.
Browsing data, IP address, online identifiers, device information and event data may be processed.
Processing is based on the user's consent. The Meta Pixel is loaded only after the user accepts the Marketing category through the cookie banner.
The Admission Hub does not transmit to Meta the name, email address, phone number or content entered in forms.
The website uses technical cookies and, subject to consent, third-party cookies or tools for statistical and advertising purposes.
Detailed information on cookies and tools used, providers, purposes, duration, consent categories and methods for accepting, refusing and withdrawing consent is available in the Cookie Policy, managed through Iubenda and accessible from the website footer and cookie banner.
Cookies and tools that are not strictly necessary are activated according to the preferences expressed by the user through the banner. Users may change or withdraw their preferences at any time using the Cookie Preferences link on the website.
The website contains links to external services, including Microsoft Bookings or Outlook to book a call, WhatsApp to contact The Admission Hub directly and Google Maps to view the office location.
When users select one of these links, they are directed to the website or application of the relevant provider. Processing carried out within the external platform is also governed by the privacy notice of the respective provider, which may act as an independent data controller.
The Admission Hub receives only the data that the user decides to provide or that the external service makes available to manage the booking, conversation or request.
Personal data may be made accessible, within the limits of the relevant roles, to the Controller, persons authorized by The Admission Hub, collaborators responsible for handling user requests, hosting and technical infrastructure providers, email providers, IT, maintenance and security service providers, Sender.net, Google and Meta limited to processing authorized through the cookie banner, Microsoft and other providers used for appointment booking, legal, tax, technical or administrative consultants, and public authorities or judicial bodies where required by law.
Entities processing data on behalf of The Admission Hub are appointed as Data Processors where required by Article 28 GDPR.
The Admission Hub does not sell or transfer contact lists to third parties for their own promotional purposes.
The use of international providers, including Google, Meta and Microsoft, may involve processing data in countries outside the European Economic Area.
Where applicable, such transfers are carried out on the basis of instruments provided by the GDPR, including European Commission adequacy decisions, the EU-US Data Privacy Framework for certified entities, standard contractual clauses and any further safeguards required by applicable law.
Users may request further information on transfers and related safeguards by writing to info@theadmissionhub.com.
Personal data is processed using IT and electronic tools in compliance with the principles of lawfulness, fairness, transparency, minimization, accuracy and storage limitation.
The Admission Hub adopts technical and organizational measures appropriate to the risk to protect data from unauthorized access, loss or destruction, alteration, unlawful disclosure and use inconsistent with the stated purposes.
Access to data is limited to persons who have an actual need to process it in order to carry out their activities.
The Admission Hub does not make decisions based solely on automated processing that produce legal effects or similarly significantly affect the user.
Advertising activities carried out through Google Ads and Meta Pixel may involve creating segments or audiences based on online interactions, only with the user's prior consent and according to the methods described in the Cookie Policy.
In the cases provided for by the GDPR, the data subject may exercise their rights by writing to info@theadmissionhub.com. The Controller will reply within the time limits set by law. The request is free of charge, except in cases of manifestly unfounded or excessive requests provided for by the GDPR.
The data subject may lodge a complaint with the Italian Data Protection Authority.
The right to apply to the competent judicial authority remains unaffected.
The Admission Hub may update this policy following regulatory changes, the introduction or removal of services, changes to the technical tools used or changes to processing methods.
The updated version will be published on this page, with the date of the last update indicated.